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BlackBerry® Desktop Software

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Taolo
Posts: 1
Registered: ‎10-21-2012
My Device: Curve 9300

9300 won't update

My 9300 won't update, it stops on module 575 of 643 for sometime and then says there's an error, what could be the problem?
Retired
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: 9300 won't update

Hello Taolo,

 

Welcome to the BlackBerry Support Community.

Sorry to hear you are experiencing an issue with updating your BlackBerry® Device Software.

Please attempt the update process once again by using the BlackBerry® Desktop Software as shown here:

How to update BlackBerry Device Software using BlackBerry Desktop Software for Windows - http://www.blackberry.com/btsc/KB03901

Let us know if this helps.

Thank you


-FB


 


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