07-09-2014 08:16 AM
I have a BB 9720 and am trying to sync it with my iMac with no luck.
Every time I plug it in to the computer using a USB cable, I get a message saying "Blackberry® Desktop Software failed to connect to your Blackberry® device. Reconnect your device and try again."
I am using an iMac 14,3 i5 2.9ghz; OSX 10.9.3 and Blackberry Software 2.4.0 (build 18); BB 9720 7.1 bundle 2839 (v18.104.22.1686, Platform 22.214.171.124)
Any help greatly appreciated.