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BlackBerry® Desktop Software

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New Member
Posts: 1
Registered: ‎11-01-2012
My Device: Bold 9900
My Carrier: Rogers

After upgrading to software version 7.1 Bundle 2108 get Connector Specific Error when syncing phone.

To Whom it May Concern;

 

I have attempted to use the Support section to correct this issue but I am not that tech savvy to comply with what it says to do (and the first 2 steps were already "done" in my PC according to the online instructions).  I have not had an issue syncing my PC and Blackberry Bold 9900 until that past Monday when I upgraded the software in the Desktop software and the Blackberry.

 

How do I correct this problem (my Outlook 2010 is no longer syncing with the BB) or how do I go back to the previous software version that worked?

 

Your assistance with this matter would be greatly appreciated.

 

I believe in the product and don't really want to get an phone.

 

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: After upgrading to software version 7.1 Bundle 2108 get Connector Specific Error when syncing phone.

Hello Scotchy6567

 

Welcome to the forums. 

 

Have a look at the below article which should help you out with your issue. 

 

"Connector Specific Error" message is generated while attempting to synchronize with BlackBerry Desk...

-SR

 

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