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New Member
joejv4
Posts: 2
Registered: ‎06-08-2012
My Device: Curve 9360
Accepted Solution

Apps not recognized by desktop sw

This is a new BB - upgrade from Curve 8310 to 9360

I want to add a language pack, and remove a different one, but when I open applications in the desktop software, the only apps that show up are the ones I've recently installed. How do I get the OS, Languages, etc to show up so that I can add/delete?
Hall of Famer II
sdgardne
Posts: 49,058
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.3.1.2072), Playbook (2.1.0.1526)

Re: Apps not recognized by desktop sw

Hi and Welcome to the Community!

 

Download and install, to your PC, the BB OS package you wish to work with:

If you select the exact OS that is already running on your BB, the Desktop Software will expand what it offers to you in Applications. If you select a different OS package, then it will offer to change your installed BB OS to what you installed to your PC.

 

If you choose an OS package that comes from other than your BB's originally manufactured-for carrier, be sure to delete, from your PC, at least one (and possibly two) copy of VENDOR.XML...the package will not work with your BB if you do not delete that file(s).

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Member
joejv4
Posts: 2
Registered: ‎06-08-2012
My Device: Curve 9360

Re: Apps not recognized by desktop sw

That did it - Thank you!!!

Hall of Famer II
sdgardne
Posts: 49,058
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.3.1.2072), Playbook (2.1.0.1526)

Re: Apps not recognized by desktop sw

You are most welcome...enjoy!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code