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New Contributor
Posts: 4
Registered: ‎06-20-2008
My Device: Not Specified

BB 8310 not syncing with MS outlook 2003

Hi, I am running XP professional and just purchased a BB 8310. I set it up on my laptop and

it worked great at first. Yesterday I tried to sync and a Microsoft Error comes up stating

"Blackberry has encountered an error and must be shut down. Sorry ect........." then it

closes the desktop software. It initially starts and askes for my password, then begins to sync

and suddenly starts with the above problem. Any help is appreciated.

Regular Contributor
Posts: 72
Registered: ‎04-22-2008
My Device: Bold 9000 BES OS 4.6.0.162

Re: BB 8310 not syncing with MS outlook 2003

[ Edited ]

What version of Desktop Manager are you using and what OS is your blackberry?

 

It seems like it is a database problem, some databases may be corrupt.  Try doing an advanced sync and do not select calendar.  If it synchronizes perfectly then you know the calendar database is corrupt.  The Calendar database is a common database that is corrupt. 

Message Edited by metroberry on 06-20-2008 11:14 AM
Message Edited by metroberry on 06-20-2008 11:21 AM
New Contributor
Posts: 4
Registered: ‎06-20-2008
My Device: Not Specified

Re: BB 8310 not syncing with MS outlook 2003

Thanks Metroberry,

 

THe Desktop Manager is 4.2.2.14 and the Device Manager is 4.2.2.10. I tries to sync without the calandar and it did the same thing only faster. This thing is brand new, I just purchased it last week. Thanks.

New Contributor
Posts: 4
Registered: ‎06-20-2008
My Device: Not Specified

Re: BB 8310 not syncing with MS outlook 2003

I went through and synced the calendar, address book, and notes. Tey all synced fine

invividually. It's the tasks that are causing the problem. What do I do to uncorrupt? thanks

New Contributor
Posts: 4
Registered: ‎06-20-2008
My Device: Not Specified

Re: BB 8310 not syncing with MS outlook 2003

that would be individually, sorry about typos