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BlackBerry® Desktop Software

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New Member
phmcminn
Posts: 2
Registered: ‎08-02-2008
My Device: Not Specified

BB DM 4.6 installed but cannot be found

I just removed 4.3, rebooted and installed 4.6 from the AT&T site and it said it installed successfully.  Also did some updates when i connected my bold 9000.  Control panel says the software is there but therre is no icon in strat programs etc.  There is a Blackberry folder for media synch and that i all I can fnd from a previous install.   Why can't I open the Destop manager?    Win XP SP2
Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: BB DM 4.6 installed but cannot be found

Hi and welcome to the forums!

 

Use this link to clean your pc from the uninstall of the previous DM

 

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...

 

Download the file to your hard drive first. Then execute itfrom the folder.

Thanks

 

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