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BlackBerry® Desktop Software

New Member
Posts: 1
Registered: ‎12-27-2012
My Device: Torch 9800

BB Desktop Software won't load

have uninstalled and reinstalled - "not responding" either w/bluetooth or USB connections

Hall of Famer II
Posts: 50,301
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (, Playbook (

Re: BB Desktop Software won't load

Hi and Welcome to the Community!

Sorry, but your post is just too brief to understand exactly what is happening. Your subject line would indicate that you either can't install or can't launch the Desktop Software. But, the body of your message then talks about BT and USB connections -- given my interpretation of your subject line, those would be irrelevant. So please clarify exactly the steps you are attempting and exactly the results from each step...including the exact and complete content of any error messages presented.

Thanks and let us know!

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