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BlackBerry® Desktop Software

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New Member
RASUI71
Posts: 1
Registered: ‎04-29-2013
My Device: Bold 9000

BB Desktop manager

Hi There, I installed the BB desktop manger the lates version. But I cannot restore my perviosly backedup data, in the older version it contains an option to brows and get the required restore file. But in the latest version that feature is not there. Could you kindly assist meet on this.

 

regards::Wacko:

 

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Hall of Famer II
sdgardne
Posts: 48,290
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: BB Desktop manager

Hi and Welcome to the Community!

 

Are you sure? This KB documents the function:

  • KB10339 How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file

What do you see at step 5?

 

Thanks and let us know!


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