Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Desktop Software

Posts: 1
Registered: ‎02-20-2013
My Device: Torch 9810
My Carrier: KPN

BB9810 synch error in line 131 error.cpp not fixed

not fixed by changing outlook list. followed KB32032, but no result advice was to contact technical support. how can i contact them??? please help, can't sync my agenda, can't work like this. is there a help line somewhere?

Hall of Famer II
Posts: 52,445
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: BB9810 synch error in line 131 error.cpp not fixed

Hi and Welcome to the Community!

Technical support is reached via your mobile service provider. You first contact them, and then convince them to escalate you up to BlackBerry for your issue. That is the only free path by which to accomplish what you require now.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code