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BlackBerry® Desktop Software

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fischerj72
Posts: 3
Registered: ‎12-08-2012
My Device: BlackBerry Bold 9900

Blackberry Desktop Software version 7.1

I don't mean to complain out of the gate, but is anybody else having major problems with the new sync software in V7.1?

 

Ever since I updated my desktop software, my contact lists (outlook and on my device) are FULL od duplicate entries because the new software has a problem with middle names, suffixes (Jr., Sr. II, III, etc) and other things.

 

Also, for some reason it seems to have taken a number of my anual recurring events (mostly holidays and special events) and set them all to 1Jan each year.

 

This is VERY frustrating. Is there a "Quick Fix"? Can I revert to V6?

 

Hall of Famer II
sdgardne
Posts: 48,743
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Blackberry Desktop Software version 7.1

Hello!

I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
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