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BlackBerry® Desktop Software

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Visitor
melross
Posts: 1
Registered: ‎07-04-2012
My Device: curve 9360
My Carrier: O2

Blackberry desktop software (Install)

Hi. After install of Blackberry desktop software has successfully completed,it will not open, a message from windows tells me that desktop software has stopped working(Rim server set up has stopped working) do you have any ideas how to resolve.

 

Thank you<

 

Melross.

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BlackBerry Technical Advisor (Retired)
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Blackberry desktop software (Install)

[ Edited ]

Hi melross,

 

Welcome to the Support Community!

Can you please verify that you are installing the BlackBerry® Desktop Software in a Windows® user account with administrative privileges? This KB article should provide more information. "The error message "Rim.Desktop.HttpServerSetup has encountered a problem and needs to close" occurs when installing BlackBerry Desktop Software" http://bbry.lv/My8tAo

 

Hope this helps.

 


-FS


 


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