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BlackBerry® Desktop Software

New Contributor
Posts: 4
Registered: ‎11-18-2011
My Device: Bold 9900
My Carrier: Vodafone

Blackberry desktop software for mac - crash



I have a bold 9900 and since i installed wi-fi music sync, I have not been able to use desktop software. Every time I connect my phone, I see 'connecting' in the bottom left hand corner, next it goes to 'updating wi-fi music sync data...' and it gets stuck on this so I have to force quit.


I have wifi turned on and connected. In the options I download desktop music files using 'USB and Home Wi-fi'.


Has anyone else had this problem and can anyone help?





New Member
Posts: 2
Registered: ‎08-22-2010
My Device: 9700
My Carrier: bouygues

Re: Blackberry desktop software for mac - crash

have you found a solution?