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Posts: 7
Registered: ‎05-15-2010
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My Carrier: Rogers

CRTranRec::GetModifiedInfo : Modifies Info not available

Hi All,

 

Does anyone know of a solutons that addresses:

 

CRTranRec::GetModifiedInfo : Modifies Info not available

 

Regards,

 

Jeffrey

 


Hall of Famer II
Posts: 50,922
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: CRTranRec::GetModifiedInfo : Modifies Info not available

Hi and Welcome to the Community!

There are several KBs that discuss similar errors, sadly none with any kind of resolution. Therefore, I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!




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Registered: ‎01-09-2013
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Re: CRTranRec::GetModifiedInfo : Modifies Info not available

[ Edited ]

I have exacting the same problem syncing BB 9700 to Outlook 2003.  Started when I upgrade to BB Desktop 7 this week.

 

I have wiped and re-installed BB Desktop Software several times and cleaned out the registry.  None of this seems to make any difference.

 

 

Hall of Famer II
Posts: 50,922
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: CRTranRec::GetModifiedInfo : Modifies Info not available

While not exact, maybe the remedy in this KB might help?

  • KB32192 Contacts with no modified date cause the sync to fail with an error message in BlackBerry Desktop Software

Otherwise, what about prior Desktop Software versions?




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 3
Registered: ‎01-09-2013
My Device: Bold 9700
My Carrier: AT&T

Re: CRTranRec::GetModifiedInfo : Modifies Info not available

The suggested KB isn't relevant.  Address Book syncs fine.  Only the Calendar is a problem.  Error occurs after the program has loaded the calendar data from the device and from Outlook.  It appears to be in a processing stage when the error occurs.

 

I found an old installation CD for BB Desktop 5.0 and installed it.  Everything works fine with that.