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New Contributor
paulvahldiek
Posts: 4
Registered: ‎03-14-2013
My Device: Bold 9700

Calendar and contacts not syncing

I installed OS7 on my MAC and now my contacts and calendar are not syncing.  What do I need to do to fix this?

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Retired
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Calendar and contacts not syncing

Hi paulvahldiek,

 

Welcome to the support community!

Can you provide a bit more detail please so I can better assist?

Do you mean that you have upgraded your BlackBerry Device Software to BlackBerry 7? If so, could you please provide the model number of the BlackBerry smartphone?

Could you also provide the full error message you receive when trying to synchronize? Are your memos and tasks able to synchronize and are you using iCal or Apple Address Book or another email client to synchronize with?

 

I look forward to your reply.


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


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New Contributor
paulvahldiek
Posts: 4
Registered: ‎03-14-2013
My Device: Bold 9700

Re: Calendar and contacts not syncing

No, i did not upgrade anything.  The calendar is just not syncing from computer to  Blackberry.  I do not sure the Tasks or Memos.  I am using Outlook and Mac and Ipad and they work.

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Retired
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Calendar and contacts not syncing

Hey paulvahldiek,

 

Could you please provide more information so I can assist? Exactly what happens when you try to synchronize?

Can you provide the full error message you receive as well as test and let me know if  your memos and tasks are able to synchronize? Can you tell me if you are you using iCal and Mac Address Book, or another email client to synchronize with?

 

Thanks,


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



Please use plain text.
New Contributor
paulvahldiek
Posts: 4
Registered: ‎03-14-2013
My Device: Bold 9700

Re: Calendar and contacts not syncing

I am not getting an error message, calendar entries are just not showing up on the BB.  I can put a calendar entry into the BB and it will show up on the computer calendar.  But when I put an entry into the computer, it does not show up on the BB.

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