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New Contributor
Posts: 2
Registered: ‎04-30-2011
My Device: bold 9700
My Carrier: bell

Can not Sync with Office 2010

HELP!! I have a Bold 9700 and have always sync'd it with Office 2003.   I recently purchased a new laptop that included a product key card for Office 2010 Home and Business. (My O/S is 32 Bit) I can not sync my device or get the data off of my phone to my new computer. It seems to back up onto my new computer but will not sync. Any suggestions or help would be appreciated!!

Trusted Contributor
Posts: 111
Registered: ‎04-08-2011
My Device: BlackBerry PlayBook

Re: Can not Sync with Office 2010

You may have a version of Office 2010 that uses Click to Run. If so you will need to install a version of Office 2010 that does not use Click to Run.

 

Adam.

New Contributor
Posts: 2
Registered: ‎04-30-2011
My Device: bold 9700
My Carrier: bell

Re: Can not Sync with Office 2010

Thanks Adam, How can I tell if I have click run? Thanks

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Forums Advisor III
Posts: 1,069
Registered: ‎04-12-2009
My Device: Samsung Galaxy S II SkyRocket (yes, Android)
My Carrier: AT&T

Re: Can not Sync with Office 2010

Such a simple sounding question. I can't find an answer. Here is the introduction to Click-to-Run. And, here is how to switch from Click-to-Run to the full product.