Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Desktop Software

Reply
New Member
mir123
Posts: 2
Registered: ‎01-29-2014
My Device: Bold-9780

Can't install desktop software from the given cd

I can't install the Blackberry bold 9780 desktop software.when I click the red coloum "install blackberry software"..nothing done...there is no reply........plz help me....to install the software...
Guru I
John_Clark
Posts: 16,180
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: Can't install desktop software from the given cd

www.blackberry.com/desktopmanager
--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
New Member
mir123
Posts: 2
Registered: ‎01-29-2014
My Device: Bold-9780

Re: Can't install desktop software from the given cd

I went there....but I have the given cd....from where I intalled the previous..but now it's not working..
Hall of Famer II
sdgardne
Posts: 48,784
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Can't install desktop software from the given cd

Ignore the CD. Download the app from there and then install.

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code