01-12-2013 09:49 AM
Everytime I go to the software update page, the blue button labelled "Update your softwware" dissapears in a split second, or when I click on it.
I'm at this webpage: http://ca.blackberry.com/software/smartphones/upda
I've tried with both Chrome and Safari.
How do I update my software?
01-14-2013 12:58 PM
Welcome to the forums.
Sorry to hear about your issue. Have you tried using Internet Explorer? You can also have a look at the below blog post that may help you with doing a software update using the BlackBerry Desktop Software.
Hope this helps. Let us know if you need anything else. Have a good day.