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BlackBerry® Desktop Software

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New Member
Posts: 1
Registered: ‎06-23-2012
My Device: blackberry bold
My Carrier: vodafone

DESKTOP MANAGER NOT INSATLLING

Hi guys i have been trying to install te desktop manager bot from the cd provided and the downloaded verison on my windows 7pro loaded laptop initially it asks for VISUALC++ 2008 redistibutable package and goes through the insatllaition process for the same but still gove a popup stating VISUAL C++ REDISTIBUTABLE PACKAGE REQUIRED and stops the insatllation and somone help me on this

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: DESKTOP MANAGER NOT INSATLLING

Hey gappuisgreat,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

After you installed the Microsoft® Visual C++® 2008 Package, did you restart the computer before installing the software?  Also make sure all the Windows® 7 updates have been completed.

 

Make sure you download the latest version of BlackBerry® Desktop Software from www.blackberry.com/desktop and install it using an Administrator account.

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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