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mvillar
Posts: 1
Registered: ‎11-06-2008
My Device: Not Specified

DM 4.3.0.17 on Vista throwing errors

Once I connect my 8330 Curve, the PIN is recognized and the sync begins. Once it completes the Reading from Microsoft Outlook Calendar, I get an error saying "Blackberry Desktop Manger has stopped working". I have 2 choices to close the program or search online. The search produces nothing.

Here are the problem details:

roblem signature:

Problem Event Name: BEX

Application Name: DesktopMgr.exe

Application Version: 4.3.0.17

Application Timestamp: 473889e9

Fault Module Name: MsOutlookConnector.fil

Fault Module Version: 7.1.1.181

Fault Module Timestamp: 46ba4cec

Exception Offset: 0003835d

Exception Code: c0000409

Exception Data: 00000000

OS Version: 6.0.6001.2.1.0.256.6

Locale ID: 1033

Additional Information 1: ffdf

Additional Information 2: a7962af382d31ab10d3144ae0815ab52

Additional Information 3: fecc

Additional Information 4: 49d4aaa31d168c17233c0d34fd9e5f2

 

Any help would be greatly appreciated as I am losing track of things quickly.

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JSanders
Posts: 85,301
Likes: 23,053
Solutions: 5,931
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: DM 4.3.0.17 on Vista throwing errors

Make certain your USB cable is connected to one of the PC's main rear USB ports. Not a USB hub, nor a monitor USB port, nor a USB port on the front of the PC.




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