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New Contributor
Tursiops
Posts: 4
Registered: ‎11-06-2008
My Device: Not Specified

DeskTop Manager freezes when searching for apps

  Have the most recent 4.6 software installed.  Worked on day 1 with my new Bold, now everytime it searches for Apps, the status bar goes to what looks to be 100% then freezes.  Cannot load anything?  Anyone having this problem?
Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: DeskTop Manager freezes when searching for apps

Curious. Is that 4.6 with or without the media manager?

 

I'd try doing a clean uninstall of the desktop software: http://www.blackberry.com/btsc/KB02206

 

Afterwards install 4.6 again and see how it does.

 

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New Contributor
Tursiops
Posts: 4
Registered: ‎11-06-2008
My Device: Not Specified

Re: DeskTop Manager freezes when searching for apps

its With media manager, and come to find out that doesnt work either, also freezes,  im uninstalling everthing as we speak.
Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: DeskTop Manager freezes when searching for apps

OK. Did you need the media manager? Some people found that that causes additional problems.
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New Contributor
Tursiops
Posts: 4
Registered: ‎11-06-2008
My Device: Not Specified

Re: DeskTop Manager freezes when searching for apps

is there another way to get music on and off?   Can it be done in the explorer window? drag and drop?
Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: DeskTop Manager freezes when searching for apps

[ Edited ]

Yeah. Check out my post here

http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&message.id=...

Message Edited by jmrmb80 on 11-06-2008 11:32 PM
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New Contributor
Tursiops
Posts: 4
Registered: ‎11-06-2008
My Device: Not Specified

Re: DeskTop Manager freezes when searching for apps

  Thanks, I appreciate it.    You would think RIM could come up with a better media solution than Roxio, that program doesnt even work right right as a windows app.
Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: DeskTop Manager freezes when searching for apps

No problem, glad I could help.

 

Hope the 2nd time's a charm  :smileyhappy:

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New Member
skibus
Posts: 1
Registered: ‎11-03-2008
My Device: Not Specified

Re: DeskTop Manager freezes when searching for apps

Did the new install help? Just did the same thing with my pearl and it does the same exact thing.

I really don't like this program, everytime something goes wrong I have to uninstall and reinstall which takes almost 30 minutes with Vista.