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BlackBerry® Desktop Software

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Posts: 1
Registered: ‎04-12-2012
My Device: 8520
My Carrier: Vodafone

Desktop 5 Crashing (Fatal Error)

Below i reprint my log file, I am unable to understand what to do and how to proceed with Sync / Backup since desktop manager is crashing:

 

Date|Log Level|Thread ID|Module ID|Log ID|Message [2012-04-12 11:15:53.890]
11:16:44.062|FATAL|47|Exception|0|Fatal Error
System.UnauthorizedAccessException: Access is denied.

at Rim.Common.Filesystem.Win32FileSystem.OpenFile(String path, FileMode mode, FileAccess access, FileShare share)
at Rim.Common.Filesystem.Win32FileSystem.OpenFile(String path, FileMode mode, FileAccess access)
at Rim.Common.Filesystem.FilePath.OpenFile(FileMode fileMode, FileAccess fileAccess)
at Rim.Common.Filesystem.FilePathExtensions.Create(IFilePath filePath)
at Rim.Media.Device.DriveSettings.SaveSettings()
at Rim.Media.Device.BlackBerryInfo.SaveSettingsIfChanged()
at Rim.Media.Device.BlackBerryInfo.set_CurrentDrive(IBlackBerryDriveInfo value)
at Rim.Media.Device.BlackBerryInfo.RefreshDriveInfo(Boolean isDftpMode, Object token)
at Rim.Media.Device.DeviceService.OnDeviceAcquired(IDevice device, Object token, DeviceAcquireResult result)
at Rim.Desktop.Services.DeviceManager.Device.HandleDeviceRequest(DeviceRequest request)
at Rim.Desktop.Services.DeviceManager.Device.HandleDeviceRequestThread()
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()

 

Tried deleting Media Sync and Forgeting Device, but all of no HELP.