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BlackBerry® Desktop Software

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Contributor
monwen
Posts: 27
Registered: ‎11-02-2009
My Device: Not Specified

Desktop Manager 6.0 won't close on exit

Installed 6.0, reinstalled 6.0, deleted 6.0 and all related files.  Program opens fine but hangs up and won't exit.  Have to go to task manager or reboot.  Any ideas?

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New Contributor
JLMayBB
Posts: 7
Registered: ‎11-21-2011
My Device: Bold 9700
My Carrier: Bell

Re: Desktop Manager 6.0 won't close on exit

I have the same issue. I tried just connecting my Bold 9700 without performing any activities like synchronization, then tried to exit. I get the message that the app is trying to exit but doesn't complete. I am running WIndows 7 Home edition.

J

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Contributor
monwen
Posts: 27
Registered: ‎11-02-2009
My Device: Not Specified

Re: Desktop Manager 6.0 won't close on exit

Try this ... right lick on the BB icon on your desktop - go to the compatability tab and change compatability mode to xp service pack 2, then go to shortcut and set to always run as administrator.  This worked for me.

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New Contributor
JLMayBB
Posts: 7
Registered: ‎11-21-2011
My Device: Bold 9700
My Carrier: Bell

Re: Desktop Manager 6.0 won't close on exit

That worked fine and I can load and close the app BUT when I try and Synchronize the app cycles endlessly with the following message:

"One Moment Please"

 

Any further suggestions?

Thank you

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Contributor
monwen
Posts: 27
Registered: ‎11-02-2009
My Device: Not Specified

Re: Desktop Manager 6.0 won't close on exit

I had that too.  Try uninstalling and reinstalling the software.

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New Contributor
JLMayBB
Posts: 7
Registered: ‎11-21-2011
My Device: Bold 9700
My Carrier: Bell

Re: Desktop Manager 6.0 won't close on exit

Doesn't help.

Any other suggestions?

 

Kind regards, Jennifer

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New Contributor
don544
Posts: 4
Registered: ‎01-02-2012
My Device: PlayBook
My Carrier: None

Re: Desktop Manager 6.0 won't close on exit

Did you ever get resolved as I have not ?

Thank You

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New Contributor
JLMayBB
Posts: 7
Registered: ‎11-21-2011
My Device: Bold 9700
My Carrier: Bell

Re: Desktop Manager 6.0 won't close on exit

No, I gave up and stopped synching it.

 

In late February I got the white screen of death and had to dump the whole thing.

 

Jennifer

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New Member
switching
Posts: 1
Registered: ‎04-30-2012
My Device: Torch 9800
My Carrier: Telus Mobility

Re: Desktop Manager 6.0 won't close on exit

I am having the same problem and have to go to Task Manager to close the program.

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