07-24-2008 11:52 AM
I got a brand new Curve, set up email through BIS. Synced my old Palm Treo650 to a dummy outlook account, I then installed Blackberry Desktop Manager 4.3.0.xx to the computer.......I then synced the curve to the dummy outlook account and got the Calendar, Contacts, Memos, and Tasks onto the Blackberry. This was all done on a spare PC.
I then installed Blackberrydesktop manager 4.3.0.xx on my laptop but it will not detect my curve 8330. I plug the phone in, Windows sees that is is a blackberry, I then get a pop up telling me that a problem occurred durring install and that the device may not function. Also, a friends 8703e running DES will sync just fine to my laptop.
I have done near 10 un-install/reinstalls, I have disabled the firewall and Symantec Autoprotect features. Also...when I plug in the 8330 to the laptop, it seems that it tries to Sync but then it turns on and off a few times.
07-24-2008 09:51 PM
Have you tried the latest Desktop Manager? It is version 4.5 and can be downloaded from this location: http://na.blackberry.com/eng/services/desktop/
Be sure the device is not conected when you uninstall and reboot. It can often help to plug the device into a different USB port as well (it shouldn't be necessary, but it does often help especially is using a USB hub).
If you are still having problems after trying this, please give your operating system information (Start/Run/winver/OK)
07-25-2008 07:36 AM
Thanks BBHelper. I have tried all that you have witten and it did not work. I just find it odd that a 8703 will sync to the laptop but not the Curve (especially when the cirve will sunc to other computers.
The Winver of the laptop is Version 5.1 (Build 2600.xpsp_sp2_qfe.010227-2300ervicePack 2
The Winver of the spare PC that the curve will actually sync to is the same thing exept the "-2300" is -2254.
Let me know if you have anyother thoughts. I really need this Curve to sync to the laptop ASAP.
07-28-2008 01:21 PM
I am having the same problem. When I connect my wife's 8330 to the desktop manager it does not recognize the connection. I can disconnect her phone and connect mine and everything works fine. The phones were purchased at the same time.
Any ideas or suggestions will be greatly appreciated.
07-28-2008 08:00 PM
08-01-2008 05:02 PM
Same Prob here.
Tried installing 4.3 / 4.5 , same issues with both of them. Installed desktop manager as well as OS. My laptop ( Win Visa home edition) just does not detect my bb8330 cruve and searches for the drivers, which, needless to say , it does not find.
On clicking on my computer, I see a removable disk (bb connected to laptop through USB) and when I click on it, it says insert a removable disk in it.
Whats going wrong here????
08-01-2008 07:43 PM
tictaktoe wroten clicking on my computer, I see a removable disk (bb connected to laptop through USB) and when I click on it, it says insert a removable disk in it.
If Windows Explorer cannot see into the blackberry (there should be some folders like Audio Video etc), please check :
08-02-2008 09:13 PM - edited 08-02-2008 09:14 PM
08-03-2008 07:21 AM
08-03-2008 09:33 AM