08-02-2010 01:44 PM
That's Awesome! I have probably spent a whole day on this issue, and helping someone else lessens the pain.
I haven't checked back with BlackBerry to see if they made good on their promise to put this fix in their support articles, but I see that at least 2 people have found it and it worked for them, so at least it's "out there."
Thanks for posting that it worked -- makes me smile every time.
08-07-2010 01:30 PM
I noticed this was Windows 7 os, does anyone know if this works on Vista?
I have a Compaq running Vista Home Basic and DM does not detect BB BUT the USB does charge and I see BBSP in USB Controllers.
08-07-2010 02:45 PM
Hi Paul, Yes, this does work with Vista. My wife's laptop is running windows vista home basic. Her BB would charge via the USB but would not sync with DTM. As soon as I did the steps 1-4 and removed the upper filter....the BB synced with DTM and is still working awesome. A big KUDOS to Winnipeggirl for posting this. I hope this helps you as well.
12-23-2013 02:05 PM
I understand this was a while ago (3 years ) but do you recall if you still saw 2 drivers at:
7. You should see one driver. I saw two. The one the BlackBerry likes is the RimUsb one.
I took the steps to delete UpperFilters and restarted my system. The computer continues to be able to see blackberry
1. Plug in your phone into your USB drive. Assuming your Blackberry is "seen" by your computer...
And the drivers are:
But Desktop Manager doesn't. Any other ideas?
PS: I did a forget device trying to trouble shoot another problem, now I'm stuck and can't do "unforget".