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BlackBerry® Desktop Software

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New Contributor
Tatuaje
Posts: 2
Registered: ‎10-07-2012
My Device: BlackBerry Playbook 32BG

Desktop Manager

I am so disapointed in RIM.  I have spent hours on end trying to get this cheap desktop software to talk to this playbook.

 

At this moment regret even buying the playbook since a simple connection to transfer files should not take in-depth analysis.

 

I install software, attach USB cable, the software says connected after taking forever, than it still says not connected when I click on the Files button.

 

As soon as I disconnect the USB cable I have to reboot the playbook again or it will not attempt to reconnect.  Every trial and error attempt take like over ten minutes between reboots and installs.

 

I want to rant more and more but feel like it will get me nowhere.  I just want to get my wedding videos off of it and it makes me so angry that a so called professional company has released such a poor product to the public.

New Contributor
Tatuaje
Posts: 2
Registered: ‎10-07-2012
My Device: BlackBerry Playbook 32BG

Re: Desktop Manager

Solved by my own research.

New updates need to make these products more plug n play.

Happy I got these important videos off now.