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BlackBerry® Desktop Software

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chellelyn
Posts: 1
Registered: ‎05-13-2010
My Device: Curve 8330

Desktop Software 4.2.2 won't uninstall

Please help ... I've been trying to uninstall Blackberry 4.2.2 and when I try through Add/Remove programs I get a notice :

"The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the "BlackBerry Desktop Software 4.2.2 disk and click OK"

 

The problem is that I have no idea where this disk is.  Is there any way to uninstall??  I am trying to update my software and can't without updating the desktop manager.

 

Thanks!

Michelle

Guru I
John_Clark
Posts: 16,229
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: Desktop Software 4.2.2 won't uninstall

Did you try just installing the latest DM over the top of it?

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