05-21-2013 01:13 PM
I'm getting the following error when installing the latest Desktop Software onto a new Windows 7 (64 Bit) laptop:
"Some of the installation files from the previous versions of the software could not be removed. Make sure that no other application is using these files."
Install gets past the point where it creates the desktop shortcut, but then rolls back.
05-21-2013 01:45 PM
07-03-2013 08:18 AM
Did anyone help you with your desktop install I am trying to do the same on my laptop. I have had the software on this laptop and had to uninstall it, it was not working right for some reason not that i am trying to re install the program i can not do it, i am not even geting any message as to why it is not