Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Desktop Software

Reply
New Member
Posts: 1
Registered: ‎03-26-2012
My Device: Curve 9330
My Carrier: Verizon

Desktop Software for PC

I have tried to install the Destop sotware from the CD and the Website and I get the following error when I try and run the software:

 

EventType : clr20r3     P1 : rim.desktop.exe     P2 : 6.1.0.36     P3 : 4eb85358
P4 : presentationcore     P5 : 3.0.0.0     P6 : 488f140b     P7 : 5015    
P8 : 0     P9 : system.typeinitialization  

 

What needs to be done? I have uninstalled and re-installled numerous times.

New Contributor
Posts: 3
Registered: ‎03-27-2012
My Device: Bold 9780
My Carrier: T-Mobile

Re: Desktop Software for PC

I'm having the same issue. I initially had version 4.7 and did not have problems. Then when I replaced my phone and tried to install v 6 and/or v 6.1 it would load but when I tried to open the program it would crash/never open. The error code was 2753 rim.desktop.httpserversetup is not marked for installation.  I've done the same as you - uninstall, reinstall, etc. This happened before and I was able to reinstall the older version 4.7. That's what I'm online trying to find and install now.

Does anyone have any help for us?

 

Contributor
Posts: 26
Registered: ‎07-09-2011
My Device: none
My Carrier: BlackBerry Support Rep

Re: Desktop Software for PC

What type of windows are you using?

 

Windows xp?

Make sure you have service pack 2 my computer> View system information> look under general and it should say there. If not Control Panel>Windows Update.

Visa?

Does not work on Home.

7?

 

Also I wont  use the CD the cd is out of date and it may or may  not work properly

 

New Contributor
Posts: 3
Registered: ‎03-27-2012
My Device: Bold 9780
My Carrier: T-Mobile

Re: Desktop Software for PC

I have Windows XP with service pack 3.

I previously had this problem and was able to find an older download of v 4.7 online and that solved it.

This time I can't seem to find the older version, just 6.1

I've tried downloading from the online v6.1 as well as the cd and get the same results.

Once the desktop software is downloaded and I click on the shortcut to open desktop software it just gives me a "desktop software has encountered a problem and has to close" warning, so it never opens.

Contributor
Posts: 26
Registered: ‎07-09-2011
My Device: none
My Carrier: BlackBerry Support Rep

Re: Desktop Software for PC

After installing it did you restart your computer to see if it worked?
New Contributor
Posts: 3
Registered: ‎03-27-2012
My Device: Bold 9780
My Carrier: T-Mobile

Re: Desktop Software for PC

Yes, I did. Unfortunately same results. The software just never "opens" but "crashes" instead.

New Member
Posts: 1
Registered: ‎04-07-2012
My Device: blackberry curve rcg410w
My Carrier: telkom

Re: Desktop Software for PC

 I HAVE LINUX OS What software can i use and where  available just got Phone

New Member
Posts: 1
Registered: ‎04-08-2012
My Device: Curve 9360
My Carrier: Telus

Re: Desktop Software for PC

Same issues, Windows XP, service pack 3 and I just updated my framework. Error that is generated:

 

EventType : clr20r3     P1 : rim.desktop.exe     P2 : 6.1.0.36     P3 : 4eb85358
P4 : presentationframework     P5 : 3.0.0.0     P6 : 4bb2dd31     P7 : 625d
P8 : e1     P9 : system.windows.markup.xamlparse    

 

MLT