05-31-2011 11:14 AM
I have just installed Blackberry Desktop software version 6.0.
When I choose from the Help Menu "Check for Updates" I get the error;
Blackberry Desktop software was unable to connec tot he update server. Verify your Internet connection and try again."
I know my internet connection is Ok, since I browing the Internet just fine - from the same PC.
does anyone have any clue?
06-01-2011 06:29 PM
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06-02-2011 03:23 AM
Thanks FB for your reply. I did check the items in the article, apart from sniffing and all checks out Ok. I am going to try doing this on my home computer. Our proxy server at work uses port 8080 for Internet access - although, if BB DM uses IE settings, that should not be an issue. I know I have internet access as everyting else works, firewall checks out, etc.