08-18-2013 12:33 PM
I am using a Bold 9780, and last week i updated to the latest version software, now i cant sync with Outlook 10, I have deleted and reinstalled the desktop software but every time i install it cannot see a outlook profile in the outlook box, PLease can anyone advise
08-18-2013 01:07 PM
Hi and Welcome to the Community!
Please check how you have installed Outlook2010...if you used the "Click To Run" method, then that is not compatible...refer:
Otherwise, I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.