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BlackBerry® Desktop Software

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New Member
Posts: 2
Registered: ‎11-13-2012
My Device: 8520

Desktop software 7.1 crashing

Hi

I am using windows XP-SP3. I have installed blackberry desktop software 7.1. The sofware gets crahsed immedialty after start. Every time I try to launch the software, I get a window erroe message and software would crash. I have done clean install three times but the result is same. Please advise.

Thanks and Regards

Arun Sabharwal

Hall of Famer II
Posts: 49,709
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.3.1.2267), Playbook (2.1.0.1526)

Re: Desktop software 7.1 crashing

Hello!

I suggest this thread:

It starts with a process for cleanly starting over (I cannot tell if you did or did not do all that is recommended there), and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!




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