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BlackBerry® Desktop Software

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New Contributor
jguerrero4
Posts: 5
Registered: ‎02-29-2012
My Device: 9670

Desktop software crashing on launch

I need help getting Blackberry desktop version 6.01 to run on my XP SP3 windows laptop.  Software upgraded itself from 5.0 and now will not run.  Only error I get is sorry it has to close and just hangs.   HELP.

 

 

New Contributor
JOSELO
Posts: 7
Registered: ‎02-09-2012
My Device: CURVE 8253

Re: Desktop software crashing on launch

I had the same problem and found a configuration that works.

 

Change your default service set up:

 

Go to OPTIONS SET UP -> ADVANCED OPTIONS -> DEFAULT SERVICES -> CHANGE CICAL, SYNC AND CMIME to one of your personal accounts.

 

That fixed the previuos error I had with my Desktop software 6.1.

 

Hope that helps. If it does please share with others....