12-16-2013 04:39 AM
My 9900 is not recognised by my PC; each time I want to sync I have to remove BB desktop software and reinstall; my pc won't let me reair desktop software; is there anything I can download to save me having to do this each time
12-17-2013 12:08 AM
Hi and Welcome to the Community!
I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.