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New Contributor
Tonio
Posts: 6
Registered: ‎10-07-2012
My Device: Curve 9360

Disappearing photos

When I take photos with my blackberry curve 9360, I store them in folders and they are viewable on my phone, however when I connect my phone to my computer, it does not show the folders or the photos that I have taken with the camera.

 

What's going on?

JSanders
Posts: 86,396
Likes: 23,176
Solutions: 5,979
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Disappearing photos

Tonio, on your 9360, where are you saving your pictures?

Open the Camera > Press the Menu key > Options > at the bottom of that screen, where is the default save to location?




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New Contributor
Tonio
Posts: 6
Registered: ‎10-07-2012
My Device: Curve 9360

Re: Disappearing photos

It saves them "On Media Card"

 

It's strange. If I leave them in the camera folder, I can access them on my computer, however all the ones that I have moved into folders aren't there when I connect my phone to the computer - neither the pictures, nor the new folder I made for them

JSanders
Posts: 86,396
Likes: 23,176
Solutions: 5,979
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Disappearing photos

Try disconnecting from the USB from the PC, reboot the BlackBerry with a powered on battery pull, then reconnect and see if the Media card folders are recognized.




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New Contributor
Tonio
Posts: 6
Registered: ‎10-07-2012
My Device: Curve 9360

Re: Disappearing photos

Okay, I've done so. Unfortunately still no luck..:No:

JSanders
Posts: 86,396
Likes: 23,176
Solutions: 5,979
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Disappearing photos

Have you hidden the folders or anything?

 

Try connecting to your Desktop PC and do a search of your media card for any *.jpg" file




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New Contributor
Tonio
Posts: 6
Registered: ‎10-07-2012
My Device: Curve 9360

Re: Disappearing photos

nope. made all hidden files visible, and still can't find them, even with a search.

Developer
waelgasar
Posts: 76
Registered: ‎07-23-2012
My Device: bold 9700

Re: Disappearing photos

did you check the pictures manually from the My computer and open the blackberry USB drive and looked the pictures ??
New Contributor
Tonio
Posts: 6
Registered: ‎10-07-2012
My Device: Curve 9360

Re: Disappearing photos

yup i did al that.

 

actually found a way to get the photos - copied them into the an existing folder and then i could access them on the computer, however the strange thing is that the originals and their folders are still only viewable on my blackberry.

 

Thus, I have found a way around it, but still oblivious to why it's giving me so much admin.

 

Thanks guys!

JSanders
Posts: 86,396
Likes: 23,176
Solutions: 5,979
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Disappearing photos

You answered about hidden image files.

 


JSanders wrote:

Have you hidden the folders or anything?

 

Try connecting to your Desktop PC and do a search of your media card for any *.jpg" file


I asked about hidden folders.

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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