Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Desktop Software

Reply
New Contributor
babrown1320
Posts: 2
Registered: ‎07-03-2012
My Device: Blackberry bold 9790
My Carrier: koodo

Downloading Blackberry Software to PC

My computer will not allow me to download the nessesary software to enable connecting my Blackberry to my PC and Sync-ing. I have tried several times, any suggestions. 

Please use plain text.
Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Downloading Blackberry Software to PC

Hello babrown1320,

 

Welcome to community,

 

What necessary software you need to for your Blackberry device ? if you need Blackberry desktop software then downloading from here Download Blackberry Desktop software

 

                    I hope it helps.

 

Good Luck

 

Prince

 

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.
New Contributor
babrown1320
Posts: 2
Registered: ‎07-03-2012
My Device: Blackberry bold 9790
My Carrier: koodo

Re: Downloading Blackberry Software to PC

It is that exact desktop software that my computer says "the installation files cannot be validated. Please verify the installer package and try again." I have tried many times but always get this message and I am not sure what else to try. :smileysad: 

Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,288
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Downloading Blackberry Software to PC

Hello!

Here is a KB that discusses that error:

  • KB28396 When installing the BlackBerry Desktop software the following error is received "The installation files cannot be validated. Please verify the installer package and try again."

Hopefully it contains something useful!

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.