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BlackBerry® Desktop Software

New Member
Posts: 1
Registered: ‎04-12-2012
My Device: Blackberry Bold 9700
My Carrier: Vodafone

E-mail redirection problem

I recently updated my Blackberry software.  It has got rid of the old redirector, that used to forward my work e-mail from my PC to my phone.  Can anyone help me get this back?  Or explain how I get around the problem?  Any assistance much appreciated!

Hall of Famer II
Posts: 50,640
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (, Playbook (
My Carrier: TMobile USA

Re: E-mail redirection problem

Hi and Welcome to the Community!


Here are some KBs that discuss your question:

  • KB23906 Support for BlackBerry Desktop Redirector within BlackBerry Desktop Software 6.0
  • KB15039 How to install BlackBerry Desktop Redirector


I regret that I've not used the Redirector for many many years, so I'm not directly familiar with how it works anymore...but hopefully those KB's will guide you to what you need.


Good luck and let us know!

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