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quincey1966
Posts: 1
Registered: ‎09-27-2012
My Device: Bold 9900
My Carrier: Vodafone

ERROR: COLTransferBase: Move First Summary Record: Unable to move to first or next row

This is the error message I am getting when I try to sync my new PC with Outlook 2010 with my existing Blackberry Bold 9900.

 

Any help would be much appreciated!

Please use plain text.
BlackBerry Technical Advisor (Retired)
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: ERROR: COLTransferBase: Move First Summary Record: Unable to move to first or next row

Hey quincey1966,

Welcome to the BlackBerry® Support Community Forums.

 

This is a previously reported issue that is being investigated by our development team. Please keep checking the following article that provides updates on "ERROR: COLTransBase::MoveFirstSummaryRecord: Unable to move to first or next row"

http://www.blackberry.com/btsc/KB32537

 

Thanks.

 

-HB

 

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New Contributor
andrea-ohs-italy
Posts: 7
Registered: ‎03-14-2011
My Device: BOLD 9700 and BOLD 9900
My Carrier: TIM

Re: ERROR: COLTransferBase: Move First Summary Record: Unable to move to first or next row

I solved the error by removing duplicate names in the phone book.

One of my contacts had also damaged the image of the profile.

 

 This error appears in Office 2007, 2010 or 2013

 

I hope my answer can help you

 

Andrea - ITALY

BB9900

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