Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Desktop Software

Reply
New Contributor
DouglasGrant
Posts: 7
Registered: ‎05-09-2012
My Device: Blackberry Bold 9900

ERROR MESSAGE IN SYNCHRONISATION Duplicate record Id Add New CRTranDB E25C1DGF

UNABLE TO SYNCHRONISE BLACKBERRY BOLD 9900 WITH OUTLOOK DUE TO THIS MESSAGE

WHAT DOES IT MEAN?

HOW DO I RESOLVE THIS ISSUE?

THIS I S CASUING REAL ISSUES IN MY SMALL BUSINESS

I THOUGHT I HAD AN EXPESNIVE SMARTPHONE WHICH WAS MEANT TO BE USER FRIENDLYT?

 

Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,563
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: ERROR MESSAGE IN SYNCHRONISATION Duplicate record Id Add New CRTranDB E25C1DGF

Hello,

 

Please verify that everything you put into your subject line is the exact and complete error message...I am not sure that the results of KB searches are valid to your situation. But, here's a guess:

  • KB32306 When synchronizing calendar data using the BlackBerry Desktop Software the error "CRTranDB::AddNew : Duplicate record Id" is displayed

You also can, from that page, search for other KB articles that may be more accurate to your situation. There likely also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.


Good luck and let us know!

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.