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BlackBerry® Desktop Software

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Visitor
Posts: 1
Registered: ‎11-06-2008
My Device: Not Specified

ETP.DAT messages

[ Edited ]

Hi all,

 

User is receiving multiple ETP.DAT emails messages per day in Outlook client on PC. Where are these emails coming from? It looks like Blackberry. More importantly how do I turn them off forever?

 

>>

From: network@etp1007.etp.na.blackberry.net

[mailto:network@etp1007.etp.na.blackberry.net]

Sent: Thursday, November 06, 2008 6:43 AM

To:

Subject: RIM_bca28a80-e9c0-11d1-87fe-00600811c6a2

 

This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server.

 

BEGINETP 10

A3YNAAAAAAAABg!!

ENDETP 451457464

>>

 

User NO LONGER has (1) a black berry device, or (2) Blackberry Desktop Manager, or (3) an email account or account of any kind with Verizon who was the plan provider. There was no BB enterprise, just the user/device, the outlook client, the ISP, and the BDM, The blackberry is in little, tiny bits (powered off), the BDM is uninstalled (and was not installed anywhere else for the user), the users ISP account and associated email plan has been canceled. Email account has been setup fresh on PC. Messages still follow email address. It has to be something at blackberry, right? Why would the user still be receiving emails like this? I know they are expected in a normally functioning BDM setup but now they don't get processed, just deleted angrily over and over again.

 

Referencing above From: field it would seem that Blackberry is the source. User has no Blackberry support and the solutions I'm finding online about changing the properties on the device or the BDM don't seem to apply in this case since the user no longer has anything to do with Blackberry. Bah.

 

Any assistance is appreciated.

 

 

Message Edited by nettech on 11-06-2008 04:27 PM
Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: ETP.DAT messages

Check out tanzim's post: http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDeviceSoftware&message.id=1...
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