Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Desktop Software

Reply
New Member
Posts: 1
Registered: ‎04-22-2012
My Device: 9800 torch

Error 1721

[ Edited ]

Help, I received this message when I downloaded the Desktop Software for PC whenI had the Tools little CD in my drive.

 

Any how when I was done "and I thought there were problems as I had two UnZipp Icons opened and two BBmessanger Icon open also, at the same time ,  You know On the bottome of the screen when something is opened and operating?"

 

Well I tried closing one each of the UNZipper and BB Messenger Icons on the bottom of the screen before it was cpompleted  when the program was Finished, I recieved the Notice stating the Error code stated above and also This - Action: RIM_UNinstallMediaApplicationLocation:...\Installer

 

I am to Either contact where I downloaded the program or Adminstration I think it said "Not sure3

 

Question - Should I just uninstall the Desktop Software and then re-install it?

 

Your patience and advice will be greatly appreciated.

 

Thank you

 

Respectfully

 

<removed>

 

EDIT: Personal Information such as e-mail is prohibited for your security. Please review User Guidelines  under section "Be careful."