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New Member
Posts: 1
Registered: ‎04-17-2013
My Device: Torch 9800
My Carrier: Celcom

Error message when synchronising Torch 9800



I can't synchronise my Torch 9800 to Outlook.

My device software version is 6.0 Bundle 2647.

My Desktop Software Version is

Error message is "CRTranRec::GetlinkedRecordId : invalid linked record id"


What can I do please?


Hall of Famer II
Posts: 55,001
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Error message when synchronising Torch 9800

Hi and Welcome to the Community!

Here is a KB that discusses that error:

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

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