01-07-2013 06:07 AM
When synchronizing data using the BlackBerry Desktop Software the following error is displayed:
CRTranRec:: GetLinkedRecordId : Invalid linked record Id
what to do?
many thanks in advance
01-07-2013 06:29 AM
Welcome to BlackBerry Support Forums
Please check your address book if you find any contact with blank images then add an image to those contacts ,it will fix this sync error , have a look :
KB31008 : Error "CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed when synchronizing with the BlackBerry Desktop Software.
Or head over to this thread Cleanly "Starting Over" with the Desktop Software (non-BES) and start all over again or within that thread on post #15 there is a link to older version of BlackBerry Desktop Software , download version 6.1 it has help many user that I know from this error.