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jan303
Posts: 5
Registered: ‎05-24-2012
My Device: Bold 9790

Error while syncing with Outlook (sorry: wrong category)

[ Edited ]

Hello

 

My system is Windows 7 32bit, MS Office 2010,  BB Desktop 7.1.0.37 B39.

I got the Error Message: Beim Versuch, auf einen Datensatz der Gerätedatenbank zuzugreifen, ist ein Fehler aufgetreten.

 

Does anyone have an idea?

 

Regards - Jan

 

 

In logfile it looks like this:

 

14:09:40.588|DEBUG|1|Rim.Desktop.DataSync.PiSynchFacade.|0|OnProgressBarEvent : CompletedUnits=48; TotalUnits=100
14:09:40.616|DEBUG|35|Rim.Desktop.Services.Device|0|[DatabaseAccess::ClearDatabaseDirtyFlags:smileytongue:IN:0x...] ClearDatabaseDirtyFlags
14:09:40.627|DEBUG|1|Rim.Desktop.DataSync.PiSynchFacade.|0|OnSyncPhaseStatusEvent: ID=13000; Message =
14:09:40.903|DEBUG|35|Rim.Desktop.Services.Device|0|[DatabaseAccess::ClearDatabaseDirtyFlags:smileytongue:IN:0x...] ClearDatabaseDirtyFlags
14:09:41.233|DEBUG|35|Rim.Desktop.DataSync.PiSynchFacade.|0|SyncApi.Error event - code: 18008
14:09:41.233|DEBUG|35|Rim.Desktop.DataSync.PiSynchFacade.|0|SyncApi.Error event - description: Beim Versuch, auf einen Datensatz der Gerätedatenbank zuzugreifen, ist ein Fehler aufgetreten.
14:09:41.275|INFO |1|Rim.Desktop.Common|0|Setting Rendermode to SoftwareOnly for Window Rim.Desktop.Common.View.DesktopDialogWindow
14:09:44.137|DEBUG|37|Rim.Desktop.Services.Device|0|[DatabaseAccess::getDatabaseInformationList:smileytongue:IN:0x...] DatabaseInformation::get
14:09:44.137|DEBUG|37|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_get_databases_summary] _get_databases_summary. MultiSource: true.
14:09:44.138|DEBUG|37|Rim.Desktop.DataSync.DeviceDbAccess|0|[Rim::smileyvery-happy:esktop::smileyvery-happy:ataSync::smileyfrustrated:yncDbInfoManager::LoadSyncDbInfo] Device sync db: name:"Address Book", service:"Default", msscid:"00000000000000000000000000000000", sid:"", read-only=False, default=True
14:09:44.138|DEBUG|37|Rim.Desktop.Services.Device|0|[DatabaseAccess::ContentProtectionQuery:smileytongue:IN:0x...] ContentProtectionQuery
14:09:44.150|DEBUG|37|Rim.Desktop.Services.Device|0|[DatabaseAccess::GetDatabaseRecords:smileytongue:IN:0x...] GetDatabaseRecords
14:09:44.152|ERROR|37|Rim.Desktop.Services.Device|0|[DeviceDatabaseAccessImpl::_get_records] User cancelled operation[1].
14:09:44.155|ERROR|37|Rim.Desktop.Services.Device|0|[DatabaseAccess::GetDatabaseRecords:smileytongue:IN:0x...] get_records failed. Error: 10 

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