05-20-2008 11:19 AM
I've got an End-User who has some Rules/Filters set up in Outlook so that messages coming from JohnDoe@Somewhere.com would be automatically filed into an Inbox subfolder named "John Doe". The user complained that these emails were not showing up on their Blackberry Handheld. So I showed them how to select folders through Desktop manager under Email Settings -> Advanced tab -> Choose Folders... .
Now, they want to know if there is a way to get it to go back and re-sychronize those folders so that old messages in those folders will appear on the Blackberry.
Is this possible?
I haven't found a way to do it...and I don't think this is a function that can be done, because message redirection is based on when new messages are recieved in your inbox, right?
P.S. this is in a BES 4.1 environment.
Solved! Go to Solution.
05-26-2008 12:05 PM