05-18-2013 12:06 AM
I am installing latest deskstop software on my Windows 7 PC I get this message half way through the install.
please help as I need to back up my 9700.
"Error 1723.There is a probelm with this windows installer package. A DLL required for this install to complete could not be run. Contact your suport personnel or package vendotr. Action RepairRimUsbDriverNT.191E2COC_5A62_
05-18-2013 01:01 PM
Hi and Welcome to the Community!
I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.