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BlackBerry® Desktop Software

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New Contributor
Posts: 6
Registered: ‎09-19-2011
My Device: BB Bold 9780

HELP!! Can't sync my media!!!!

I have tried to sync my BB to the BBDM and it says Media Services Are Loading, checks for updates then automatically says in the Summary box that Device Pictures and Device Videos Failed (usually it loads them and has a green bar that shows it is syncing).

 

I do not know what to do! And under the Music section of BBDM it says "Music Services Failed to Load. An Unexpected Error Occured".

 

Can anyone help me? Please?