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New Contributor
bilko123
Posts: 2
Registered: ‎01-19-2010
My Device: Curve 8900
Accepted Solution

HELP! how can I download video/stills onto mac version 10.4?

I've got 3 macs - all 10.4... Blackberry Desktop Manager only caters to version 10.5... does anyone have a solution?  I have copious images / video shorts which i need to download & edit!  Thanks!

JSanders
Posts: 86,500
Likes: 23,191
Solutions: 5,988
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HELP! how can I download video/stills onto mac version 10.4?

You should be able to connect via USB with Mass Storage Mode enabled on your Media Card and simply move the media files from the device to the Mac.

 

1. Go to Options >> Media Card

(some themes or BlackBerrys may call this "Settings >> Media Card")

2. Check the following settings (if they are not listed this way, then change to reflect the following:

a) Media Card Support: On

b] Mass Storage Mode Support: On

c) Auto Enable Mass Storage: Yes

3. Save the settings and exit




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New Contributor
bilko123
Posts: 2
Registered: ‎01-19-2010
My Device: Curve 8900

Re: HELP! how can I download video/stills onto mac version 10.4?

Thanks - this works.  What a relief.  Go to Options / Memory, then set commands as guided by JL.  However if you've got a lot of images / videos be prepared for system to keep crashing.  I had over 100 short vids - average one minute each, and the phone crashed about 8-10 times during downloads.  Nothing for it but to simply yank out USB and start process again each time.  Thankfully nothing lost. 

New Member
palmjzarr
Posts: 1
Registered: ‎05-06-2010
My Device: storm

Re: HELP! how can I download video/stills onto mac version 10.4?

HI, i am very thankful to your notes above, i have downloaded blackberry desktop manager and went to options and changed the commands you set forth ... Now when i plug my blackberry storm into the mac  it does do back up or sync BUT  i never see my videos or still pictures transferring.  I really just want to transfer my pics and vids to my computer and then delete them from the storm, what am i forgetting to do?

 i have a feeling its something to do with my media card too... should i have pics/ video save to device or media card?  

i used to be able to email myself my vids from my storm and now it always tells me the video is unable to be sent via email.  the other funny thing is that the desktop manager shows music icon thingie but no icon thingie for vids or pics...so somethinging tthere is not registering either!  Any help would be appreciated! thank you   jocelyn