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SupportNeeded
Posts: 1
Registered: ‎02-20-2012
My Device: Blackberry Bold

Help Needed - spyware physically installed on my Blackberry

I am writing to ask for help on how to detect and remove spyware from my work phone - it was physically installed. I tried to have this removed through work, but they did not believe me (and my sanity was in fact questioned); this is affecting my life and my business on a daily basis and I am hoping that there is some way to stop this from happening, as I keep reading that it is impossible to remove. I changed my phone and SIM card, however this did not fix anything. I will be grateful for any help you can provide. Thank you so much.
Contributor
Jafk-9810
Posts: 28
Registered: ‎02-15-2012
My Device: Torch 9810

Re: Help Needed - spyware physically installed on my Blackberry

Gidday SN

 

You do need to supply somewhat more detail than you have, mate.

 

However, I understand that AVG have a free AV program for mobiles.

Perhaps you could check that out?

 

BR, JK

JSanders
Posts: 87,395
Likes: 23,340
Solutions: 6,031
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Help Needed - spyware physically installed on my Blackberry


SupportNeeded wrote:
I am writing to ask for help on how to detect and remove spyware from my work phone - it was physically installed.

What was installed and WHY do you think there's spyware installed?

Work phone? As in a BES enterprise device?

Who do you think installed this spyware?




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