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BlackBerry® Desktop Software

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New Member
olasamjul
Posts: 2
Registered: ‎11-18-2012
My Device: Bold 9780
My Carrier: Rogers

How to download earlier version of desktop software

On the home page there is a link saying "Download earlier version of PC software", however when you click on it, it only allows you to download 7.1

 

Not very impressed with BlackBerry at the moment....

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Hall of Famer II
sdgardne
Posts: 48,285
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: How to download earlier version of desktop software

Hello,

 

You can obtain older versions here:

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Member
NsmithSJCA
Posts: 1
Registered: ‎01-17-2013
My Device: Bold 9600
My Carrier: 4084482344

Re: How to download earlier version of desktop software

Still can't seem to download any versions other than the latest, 7.10 b039. I'm getting very frustrated. This version doesn't work properly (screens show up transparently, so they are unusable), and yet I can't back up to an older version, and there doesn't seem to be any help available online. I'm about to toss my BB out the window!
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Hall of Famer II
sdgardne
Posts: 48,285
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: How to download earlier version of desktop software


NsmithSJCA wrote:
Still can't seem to download any versions other than the latest, 7.10 b039. I'm getting very frustrated. This version doesn't work properly (screens show up transparently, so they are unusable), and yet I can't back up to an older version, and there doesn't seem to be any help available online. I'm about to toss my BB out the window!

Did you try the link provided in the post above yours? Sadly, from "Still can't seem to download any versions other than the latest", I cannot tell if you attempted that or not. There is also this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.