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BlackBerry® Desktop Software

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New Member
scottbatdorf
Posts: 1
Registered: ‎03-27-2012
My Device: Curve 8520

Install BB Desktop software

I had the BB Desktop software installed and had a syncing issue. So, I deleted the program and tried to re-install. I get this window in the middle of installation:

 

The installation files cannot be validated. Please verify the installer package and try again.

 

How do I verify the installer package? I had this program running once before.

 

-Scott

Contributor
roxxylette
Posts: 26
Registered: ‎07-09-2011
My Device: none

Re: Install BB Desktop software

KB28396

 

^

When installing the BlackBerry Desktop software the following error is received "The installation files cannot be validated. Please verify the installer package and try again."